Can a Health at Hand doctor really properly conduct an examination and make a diagnosis only using video?

Yes, video consultations are normal face-to-face doctor evaluations, despite being remote. Our research shows looking and listening are the two most common skills used by doctors during diagnosis. During a video consultation, your doctor will ask you the same questions you are used to answering in the clinic. The doctor may use the camera to look closely, and you are able to upload photos to support diagnosis when you set up your call.  In addition, your doctor will ask you to use your hands if needed, for example, to gently press a tender area such as the glands in your throat.