We currently support iOS and Android smartphones and tablet devices.
For iOS devices, Health at Hand requires a minimum of iOS 9.1 or more recent.
For Android devices, Health at Hand requires a minimum of Android 4.1 or more recent.
Articles in this section
- What do I do if the call quality is very poor, with video buffering and audio distortion?
- What do I do if I can't hear the doctor?
- What do I do if the call is disconnected before I have completed my consultation?
- What do I do if my video freezes mid-call?
- Is there technical support if I have trouble using Health at Hand?
- The Health at Hand app is not working, what can I do?
- Why can’t I find the Health at Hand app in the app store?
- Do I have to use my mobile data to use the Health at Hand app?
- Do I have to use WIFI to use the Health at Hand app?
- Why has my credit card been rejected?
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